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fridge magnet machine

Frequently Asked Questions

FAQs

Shipping

How long does it take to process and ship my order?

Most orders ship within 2 weeks unless stated otherwise on the product page. Contact us if you have questions about your order.

What countries do you ship to?

We ship to many countries. Contact us to confirm the shipping to your country.

What carriers do you ship with?

Domestic orders are shipped via UPS Ground, and international orders are shipped via UPS Standard or UPS Worldwide.

Does shipping price include customs duties and import fees?

The price of our product includes shipping and taxes.That means the price is all-inclusive, so you can relax knowing there are no hidden fees for shipping or taxes!

Why is shipping so expensive?

Machines and supplies are made of metal and are heavy.

Manual press machines weigh anywhere from 20 to 50 lbs (9 to 22 kg).

Supplies for 1000 magnets can weigh up to 120 lbs (54kg).

Payment

What payment options do you offer?

We accept Credit Cards, PayPal and Bank Transfers

Can I pay upon delivery?

All our products ship before paid in full.

How can I pay with multiple cards?

Contact us and we will work with you to process your payment.

Warranty and Returns

What is the warranty on the equipment?

We offer a lifetime warranty against defects on all of our button machines.

What is the return policy?

We usually do not accept returns unless quality defects.

To ensure that customers receive qualified products,each machine will be tested a dozen times before shipping.

After-sales team will be always at your service if any issues or questions.

Can I cancel my order if it was not shipped yet?

Contact us as soon as possible if you consider canceling your order.

Orders will be canceled and refunded in full if canceled within 3 days (72 hours) from the order placement.

Orders canceled after that period will incur a 3% cancellation fee.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.